WHAT YOU NEED TO KNOW

Online Safety

How to deal with an online troll

I have a set of rules that now guide everything I do. They help me simplify how I work and ensure I’m consistent with both my opinions and actions, as a leader and a person. These rules*(see below for full list) were developed through my time running EMGN from dealing with real-world interactions like the one displayed here.

To quote Ben:

“Ben: You should be killed and your family should be burned alive.

EMGN: Hi Ben,

Thanks for getting in touch. A big part of what we want to do here at EMGN is engage with our readers to ensure we are providing the best service we can. With that in mind, we’d lover to know what has provoked this response from you?

Ben:

Wow I didn’t ever expect to get a response and quite honestly I’m impressed. I apologize for saying that. I don’t even remember what article it was that made me say that. So I do apologize and you have a earned a new PROUD follower. Thanks for the response.”